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This is an outline to help you prevent viruses, spyware and improve system security. It is by no means 100% fail-proof and there are no guarantees. Keep your anti-virus programs current. Consider using 2 anti-virus programs. Make sure they are setup to scan incoming & outgoing email. Remember when a virus gets onto your system the first thing it will try to do is to disable your anti-virus software such as the big-2 (Norton and McAfee). I have used the free versions of AVG and Avast! together with no problem; however, your system may be different. There are no guarantees. If you do suspect an email ... consider calling the sender to verify the message. Don't be quick to point the blame ... but rather be pro-active with this outline to help prevent the spread of viruses. Realize that there are also "hoaxes" and make sure that you do your research on a "suspect message" that is trying to get you to propagate the hoax. Keep your Windows Operating System (OS) up-to-date with program fixes - http://windowsupdate.microsoft.com. Change your email software defaults - don't have your email software automatically do a "send & receive" upon start-up, and consider eliminating the preview pane. Keep a computer log notebook so you can write down things such as passwords, serial numbers of software, problem tracking, etc... Be very careful about your "network shares" - try not to share an entire hard drive on your network but rather try to setup a "shared" folder or directory. Also consider using password protecting the folder. If you use a wireless network make sure you change the default settings so people "driving-by" can't hack into your system. Consider using firewalls, however, they can be a little tricky to manage. Check your system for "spyware" (use a program such as "Spybot SD" to get rid of spyware on your system - remember to keep them up-to-date too!); these programs can be just as bothersome as a virus or worm. If you ever have to edit your system's registry - BE Very Careful! If you find something useful - consider lettting me know (email the Webmaster via the email link at the bottom of this page) so I can update this outline; thank you!